FAQ

General

When will my order ship?

The Cúrate at Home team ships packages five days a week, Monday through Friday. Orders containing food or wine ship Monday – Wednesday to so that it is not in transit over the weekend. 

In general, please allow 1-3 business days for order processing, and note that delivery times are not guaranteed by carriers. If you are ordering for a special occasion or date, we recommend including that information in your order notes, and allowing an extra day or two in case of carrier delays.

What is the return policy?

Cúrate was born out of a dream to create exceptional and experiential access to Spanish culture. If your experience with products from Cúrate at Home isn't exceptional, we want to hear about it! While we aren't able to offer returns or exchanges on perishable products, we will work with you to find a resolution. Feedback is always welcome! 

I need help. How can I contact your team?

If you have any questions or concerns, please fill our contact form. We will be in touch the next business day. Cúrate at Home business days are Monday through Friday, 9am to 3pm. 

Do you provide services such as custom group or corporate orders?

We certainly do! With delicious culinary experiences, nationwide shipping, and professional support, the Cúrate crew loves to send creative, personalized, and authentically Spanish gifts to help appreciate, incentivize, and celebrate your employees, clients, and partners! Learn more about our offerings for Groups.